Our values are the foundation of our identity and our collective success. They guide our decisions, inspire our actions and foster cohesion among our cooperative members, employees and partners. This charter embodies the spirit of our house and our ambition to combine tradition, excellence and modernity.
1. Cooperation
We are a cooperative company founded on the principle of “one member, one vote”. Our mission is to sustainably enhance the value of our members’ contributions, balancing economic performance, quality and fairness. We place the collective interest above individual interests. We attach great importance to dialogue and sharing with our colleagues within the Champagne cooperative sector.
2. Satisfaction
Our cooperative members and the customers of our Champagne brands are at the heart of everything we do. We listen to them, anticipate their expectations and strive to offer them an exceptional experience and products of the highest quality. Whether they are cooperative members or customers of our brands, we provide them with opportunities for dialogue and collaboration that help identify their emerging needs, enabling us to develop relevant technical and economically viable solutions.
3. Commitment
Each of our employees is passionately and responsibly committed to their work. Together, we pursue an ambitious social and environmental approach, making a positive contribution to our region and to our planet.
4. Respect
We respect people, diversity, nature, our terroirs and our shared rules. Every voice matters, and every resource must be used with care and responsibility.
5. Adaptability
In the face of change and challenges, we demonstrate resilience and innovation. This agility enables us to remain competitive and relevant in a constantly changing world.
6. High Standards
We strive for excellence in everything we do. Our rigor and attention to detail are the guarantors of the quality of our Champagnes and our services.
7. Continuous Improvement
We foster a culture of continuous improvement in quality, safety, sustainability and management. Every step forward strengthens our expertise and our credibility.
8. Proximity
We foster relationships based on trust and dialogue, whether within our management teams or with our partners. Proximity is the key to our cohesion and effectiveness.
9. Rigor
We manage our resources with discipline and precision. This rigor also guides our commitment to sustainable and environmentally responsible viticulture.
10. Transparency & Vision
We communicate clearly about our decisions, our results and our challenges. Our ambition is built for the long term, with a sustainable vision of growth and development.
These ten values are our shared compass. They fuel our ambition, strengthen our cohesion and enable us to build, with high standards and boldness, a sustainable future for COVAMA – Champagne PANNIER.
PANNIER House receives the “Engagé RSE” and
“Responsability Europe”
PANNIER House is proud to have received the “Engagé RSE” and “Responsability Europe” certifications, recognition of its commitment to a more responsible approach.
This distinction acknowledges the collective efforts of the House's teams, working alongside their partners and their local community, around strong core values: preserving their heritage, respecting the environment and caring for the women and men who bring the House to life.
This certification marks a new milestone in a process of continuous improvement, driven by a commitment to building a sustainable and lasting model.
